Refund policy

Return & Refund Policy

Last Updated: October 17, 2026

At GharBazar, we want you to receive products that match what you ordered and are in proper condition. If your product arrives defective or is materially different from its description, we are here to help.

1. 30-Day Guarantee

You may contact us within 30 days of receiving your order if:

  • The product arrives defective or damaged.

  • The product is materially different from the product description.

  • You received the wrong product.

Our 30-day guarantee is intended to protect you against defective or incorrectly supplied products. It is not an unconditional change-of-mind return policy.

2. Items That May Not Qualify

A return or replacement may not be approved when:

  • The product has been damaged through misuse, negligence, or improper handling.

  • The product has been intentionally damaged or modified.

  • The issue is caused by normal wear and tear.

  • The product matches its description but you simply changed your mind.

  • The return request is made after the applicable 30-day period.

3. How to Request a Return

To request a return, contact us at:

Email: support.gharbazar@gmail.com

Please provide:

  • Your order number

  • Your name and contact information

  • A description of the issue

  • Clear photos and/or videos showing the problem

We may request additional information to verify the issue.

4. Review & Resolution

After reviewing your request, we will let you know whether it qualifies under this policy.

Depending on the situation and product availability, the resolution may include:

  • A replacement product

  • A refund

  • Another appropriate resolution agreed with the customer

If a refund is approved, we will explain the applicable refund method and processing procedure.

5. Return Shipping

If the return is approved because the product was defective, materially different from its description, or incorrectly supplied, GharBazar will provide instructions regarding the return process and applicable shipping arrangements.

Customers should not send products back without first contacting us.

6. Refund Timing

Once an approved return is received and inspected, we will process the applicable refund or replacement.

The time required for a refund to reach you can depend on the payment method and financial institution involved.

For Cash on Delivery orders, we may request the information necessary to process an approved refund.

7. Contact Us

For return or refund questions:

GharBazar
Email: support.gharbazar@gmail.com

mobile: 03291502707

We reserve the right to verify return requests and prevent fraudulent or abusive claims.